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Terms and Conditions


ADEY Installers' Club ("AIC")


1. ADEY is committed to ensuring that your privacy is protected. 

2. This policy (together with our Terms of Use and any other documents referred to in them sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This data may be collected via any ADEY website or by phone or paper based means.

3. By visiting http://www.adey.com you are accepting and consenting to the practices described in this policy. 

4. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy 

5. ADEY may change this policy from time to time. 

6. This policy is effective from 1st November 2016.

Information We Collect From You

7. We may collect information such as the following; 

7.1 Name, address and job title;
7.2 Contact information including email address;
7.3 Company information - business users only;
7.4 Demographic information such as postcode, preferences and interests;
7.5 Product purchase and warranty information; and
7.6 Other information relevant to customer surveys and/or offers or loyalty schemes.

What We Do With the Information We Gather

8. We require this information to understand your needs, fulfil our duties, provide you with a better service, and in particular for the following reasons; 

8.1 To fulfil any request made by you, as we see fit;
8.2 Internal record keeping;
8.3 We may use the information to improve our products and services;
8.4 We may contact you by email, mail or phone/SMS/fax about new products or services, special offers or other information which we think you may find interesting, using the details which you have provided;
8.5 We may also contact you by email, mail or phone/SMS/fax with information regarding the servicing or maintenance of products; and
8.6 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone/SMS/fax or mail.


9. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place sensible physical, electronic and managerial procedures to safeguard and secure the information we collect.

10. If your information is provided to us as part of an event that we host in partnership with a third party, we may share your information with that third party and it will then be subject to the terms and conditions of their privacy policies.

11. Data may also be supplied to agents of ADEY who provide services for ADEY. ADEY will obtain assurances from its agents that they will safeguard personal information in a manner consistent with this privacy policy.


12. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

13. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

14. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Links to Other Websites

15. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling Your Personal Information

16. You may choose to restrict the collection or use of your personal information in the following ways 

16.1 Whenever you are asked to fill in a form, look for the box that you can tick to indicate how the data will be used
16.2 If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us using the details below.

17. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties unless you tell us that you wish this to happen.

18. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Edward Davies, Adey Innovation LLP, UK Head Office, Gloucester Road, Cheltenham, GL51 8NR.

19. If you believe that any information we are holding on you is incorrect or incomplete, please write to us at Adey Innovation LLP, UK Head Office, Gloucester Road, Cheltenham, GL51 8NR or email us at info@adey.com as soon as possible and we will promptly look into the matter.



1. Introduction

1.1 The "promoter" of a prize draw is the person who is legally responsible for operating it. The promoter of the Prize Draw is Adey Innovation LLP (registered number OC372411) whose registered office is at Head Office, Gloucester Road, Cheltenham, Gloucestershire, United Kingdom, GL51 8NR (the “Adey”, "Promoter", “our”, "us", "we").

1.2 Adey is promoting this prize draw as the final Adey Installers’ Club monthly prize draw (the “Prize Draw”).

1.3 You can write to us at the above address if you have any concerns in relation to the Prize Draw or telephone our support team on 01242 546717 (manned between 8.30a.m. and 5.00p.m. Monday to Friday excluding bank holidays) or email info@adey.co.uk

1.4 By entering the Prize Draw you agree to be legally bound by these terms and conditions and warrant that you meet the above eligibility criteria. You should read these terms in their entirety but particularly your attention is drawn to Clauses 7 and 10.

2. Eligibility

2.1 The Prize Draw is only open to persons resident in the United Kingdom who:

2.1.1 are 18 years of age or older;

2.1.2 are current and active Adey Installers’ Club members;

2.1.3 have at least 1 point credited to their Adey Installers’ Club membership account; and

2.1.4 do not fall within clause 5, including its sub-sections.

2.2 We may in our sole decision decide as to whether any eligibility requirement has or has not been met.

3. Entry

3.1 Subject to you meeting the requirements outlined in clause 2.1 above, you will automatically be entered into the Prize Draw.

3.2 You will be given one entry to the Prize Draw per 1 point credited to your Adey Installers’ Club membership account.

3.3 Your total number of entries will be determined by the amount of points you have credited to your Adey Installers’ Club membership account as at 17.00 on 28th September 2017 (“the Closing Time”). For example, 10 points will result in you being entered 10 times into the Prize Draw. Points on your Adey Installers’ Club membership account that may be added after the Closing Time will not be entered into the Prize Draw. Within 7 days of the Closing Time the winner will be drawn randomly by a computer process which produces verifiably random results (“the Draw”).

The Prize

4.1 The prizes consist of

5 x Marks and Spencer’s Hampers

5 x Bottles of prosecco

together (“the Prizes”).

4.2 Within 7 days of the Draw the winner will be contacted at the email address linked to their Adey Installers’ Club membership notifying them that they have won and a full UK postal address will be requested.

4.3 The Prizes will be sent to the winners at the address provided within 7 days of it being provided.

4.4 In the event that a winner does not in a timely fashion provide us with a full UK postal address, we may withdraw the Prize allocated to that winner and select another winner in accordance with Clause 3.3.

4.5 We will not offer or substitute a cash alternative to the Prizes. You are not entitled to and may not request an alternative prize, whether cash or otherwise.


5. Excluded Entrants

5.1 The following may not enter any of the Prize Draw:

5.1.1 Employees of the Promoter and members of their immediate families;

5.1.2 Suppliers or customers of the Promoter and third party sponsors, prize providers or, in each case, employees thereof or members of their immediate families; and

5.1.3 Any person who receives or whose business or employer receives any form of rebate, discount or contract or other support from the Promoter.

6. Notifying winners and other terms

6.1 Whilst we will use reasonable efforts to notify winners, where we are unable to confirm that notification has been received we may at our discretion forfeit the relevant Prize. Winners may be announced publically within 7 days of the Draw.

6.2 Should an entrant’s or a winner’s contact details change, it is their responsibility to notify us of such a change.

6.3 We reserve the right to request proof of a winner’s identity in the form of a passport or driver's licence and proof of address in the form of a utility bill.

6.4 The Prizes, or any aspect of the Prizes, are subject to availability and is non-transferable and non-exchangeable. Where the Prizes, or any aspect of the Prizes are not available, we shall have the right to substitute it or them with an alternative of equal or greater value. 

6.5 Any tax payable as a result of the Prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting the Prize if this is a concern. 

6.6 We make no representation or warranty in relation to the Prizes provided and to the fullest extent permitted by law we shall have no liability to you in relation to the Prizes.

6.7 No additional, further or other costs or expenses are included in the Prize unless stated.

7. Publicity and Personal Information

7.1 The personal information supplied by entrants when entering the Prize Draw will be used by us in accordance with our privacy policy, which you may read here: adey.com/terms#privacy. You must read the privacy policy as your entry in the Prize Draw constitutes an agreement to be bound by it.  All entrants may have their details removed from our database by contacting us. Details of how to contact us are in the privacy policy referred to above. If details are removed prior to the conclusion of the Prize Draw and/or award of or date arranged for the Prize, entrants will however forfeit their right to claim or receive, whichever shall be appropriate, the Prize.

7.2 By entering the Prize Draw and providing us with your details, you are consenting to receiving communications from us by post or telephone (and by email or SMS where you have given prior express consent) relating to the Prize Draw, and our products, services and promotions that we feel may be of interest to you.

7.3 It is a condition of your entry into the Prize Draw that we have the right to publicise, broadcast and communicate to the public the names, home towns, characters, likeness and voices of the winners for the running of the Prize Draw and matters incidental to the Prize Draw.

7.4 All entrants and particularly the winners may be required by us to participate in photo, recording, video and/or film session(s) and by entering the Prize Draw agree to do so free of charge. In this regard you agree that we shall have the right to use all the resulting publicity materials in any medium (including, without limitation, the internet) and in any manner we see fit.

7.5 No fees shall be payable to any entrant or winner in relation to their entry into the Prize Draw and/or any subsequent publicity or promotional materials.

7.6 Any and all copyright in any publicity or promotional materials in relation to or connection with the Prize Draw will be owned by us.

8. Tampering and other matters

8.1 If for any reason the Prize Draw is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Prize Draw, we reserve the right to cancel, terminate, modify or suspend the Prize Draw and/or judging related to the Prize Draw and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.

8.2 We reserve the right to reject any entries that are duplicates, incomplete, incomprehensible, damaged or otherwise deficient or invalid or that we believe, in our sole opinion, arise from forgery or attempts to cheat. We also reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, or defamatory or which we consider in our absolute discretion to be otherwise harmful to our goodwill and reputation.  These rights extend to removing such entries if previously accepted.

8.3 We accept no responsibility for any late, lost or misdirected entries or prizes for the Prize Draw sent to a winner including but not limited to entries or prizes not received due to technical disruptions, network congestion or any other reason.

8.4 Where an entrant has been found to be in breach of any of these terms and conditions, we may nevertheless still enforce our right to disqualify that person even where the Prize has been awarded.

8.5 You must enter the Prize Draw using your legal name.

9. Unclaimed Prizes

9.1 The Prize must be claimed within 7 days of the date of our first attempted notification of winning, however sent. We reserve the right to award the unclaimed Prize after this period to an alternative prize winner or not to award it at all. We will have no liability to you for an unclaimed Prize regardless of the reason for it not being claimed.

10. Termination of the Prize Draw

10. We may vary the terms of, or terminate, the Prize Draw at any time in our absolute discretion without liability to any entrant or other person.

11. Our decisions are final

11.1 All of our decisions relating to the Prize Draw and/or redemption of the Prize are final. No discussions or correspondence with entrants or any other person will be entered into.

12. Failure to enforce terms and conditions

12.1 A failure by us to enforce any one of these terms and conditions in any instance(s) will not give rise to any claim or right of action by any entrant or winner, nor shall it be deemed to be a waiver of any of our rights in relation to the same.

13. Exclusion of liability

13.1 Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded.

13.2 To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant or winner in connection with or arising out of the Prize Draw howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence.

13.3 In the event that any provision of these terms and conditions are held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions, which shall continue in full force and effect.

14. Governing law

14.1 These terms and conditions shall be construed in accordance with and governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.